E-zec Medical Transport Services provide non-emergency patient transport in Wiltshire

Here's an announcement from Wiltshire NHS. This should be good news as the service provided by Arriva seemed not always to reach the required standards. If you're a user of non-emergency transport please get in touch to let us know if there's been an improvement.

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As of 1 June the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire is being provided by E-zec Medical Transport Services - a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting.

Non-emergency patient transport is for people who, due to their mobility needs or medical condition, are unable to travel safely by other means. Patients who wish to use the service are required to be assessed against national eligibility criteria. E-zec expect to complete around 180,000 patient journeys each year across B&NES, Gloucester, Swindon and Wiltshire.

Mark Harris, Chief Operating Officer, Wiltshire CCG said: "We are delighted to partner with E-zec as our provider of non-emergency patient transport across the region. We have been working closely together since their appointment in December 2018 to ensure eligible patients have a great experience when using the service."

Arriva Transport Solutions Ltd provided the non-emergency patient transport service until their contract ended on 31 May 2019.

Further information about the service can be found at www.bgswpatienttransport.co.uk